Terms of Use

Thanks for visiting www.moleavon.co.uk (the "site"). These terms, together with our Privacy Policy and Cookies Policy, set out how you can use the site as a guest or registered customer. 

If you purchase goods from our site, our Terms and conditions of supply will apply to the sales.

We know you'd rather get on and browse the site but please remember these terms apply when you browse the site and form part of your contract when you purchase products from the site.  So we recommend you read them, and print or save a copy when placing an order.

We may change these terms from time to time which will affect future orders you make, so please check back regularly. By using this site and/or placing an order for products from this site, you agree to these terms in force.  If you don't agree to them that's fine, but then please don't use the site. If you use the site in breach of these terms your right to use it ceases immediately.

Who are 'we'?

The site is run by Mole Avon Trading Limited ("we", "us" and "our" in these terms).

Company name

Registered number

VAT Number

Registered office

Mole Avon Trading Limited


141 568 569

Mole Avon Centre, Mill Street, Crediton, Devon EX17 1HL



We don't guarantee that the site (or its content) will always be available, free from errors or omission, or that access to it will be uninterrupted. We'll not be liable if for any reason the site (or any part of it or its content) is unavailable at any time or for any period.  We may update the site and its content at any time. 

Access to the site is permitted on a temporary basis which means we can suspend, withdraw, discontinue or amend all or any part of it or its content without notice.

Parts of the site may only be accessible if you register with us.  Where you do so, any data you provide will be held by us in accordance with our Privacy Policy.  When registering you may be given or have the chance to choose security details like a username and password.  These are confidential and you must not disclose them to a third party or let anyone else use them.

If you suspect or know that your security details may be known, or are being used, by a third party you must change them and let us know. We can suspend or disable security details if we know or suspect misuse or fraud or if, in our opinion, you've failed to comply with these terms.

We only use your personal information in accordance with our Privacy Policy.  Please take the time to read it, as it contains important terms which apply to you.


We own, or are the licensee of, all intellectual property rights in and to the site and all the material and content published on it (this includes rights such as patents, copyright, trade secrets and trademarks). You must not extract or otherwise use the site (or the material or content published on it) for any commercial purposes without first obtaining a licence to do so.

Equally, if you believe that any of your intellectual property rights have been infringed by the site, please let us know at web@moleavon.co.uk.

Mole Avon is a trade mark of Mole Avon Trading Limited.



Nothing in these terms of use excludes or limits our liability for: (i) death or personal injury arising from our negligence; (ii) our fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our site; or (ii) use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any: (i) loss of profit; (ii) loss of business; (iii) business interruption; or (iv) loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


We're happy for you to link to the home page of our site provided you stick to these rules: (i) you link in a way that's fair and legal, and don't damage (or try to take advantage) of our reputation; (ii) your link doesn't suggest any form of association between our site and yours, or imply or suggest that we approve or endorse your site or its content; (iii) you don't create a link to our site in any website that you don't own; (iv) you don't frame our site on any other website; and (v) you don't link to any page other than our homepage. We reserve the right to withdraw this linking permission at any time without notice.

We may provide links in the site to third party websites or resources for your information only.  Where you click on them, you'll leave our site.  We have no control over the content of those websites or resources, and don't endorse or make any representations about them.  You're responsible for any use of, and decisions you make in relation to, those sites or resources.

Please be aware that where we provide a link to our Facebook page and Twitter account because these websites are provided by third parties your use of them will be subject to separate terms and conditions.


If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.